Privacy Policy
Effective Date: 12-08-2025
At Khashai, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
By using Khashai’s website, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
a) Personal Information You Provide
Name
Email address
Contact number
Shipping and billing addresses
Payment information (collected securely by third-party payment gateways)
Account login credentials (username, password)
Any other information you voluntarily provide when placing an order, subscribing to newsletters, or contacting customer support.
b) Automatically Collected Information
IP address
Browser type and version
Pages visited on our site and duration of visit
Referring website addresses
Device information (mobile, tablet, desktop)
Cookies and similar tracking technologies
2. How We Use Your Information
To process and fulfill your orders
To communicate order updates, promotions, and marketing offers (you can opt out anytime)
To improve our website, products, and services
To respond to your inquiries and provide customer support
To comply with legal and regulatory requirements
To detect, prevent, and address technical issues or fraudulent activities
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Payment details are processed through secure, reputed third-party payment gateways and are not stored on our servers.
Access to personal data is limited to authorized employees and service providers who need the information to perform their duties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements.
You can control or disable cookies through your browser settings, but this may affect site functionality.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third-party service providers (couriers, payment processors, IT services) solely to provide the services you requested. These providers are obligated to keep your data confidential.
We may disclose information when required by law or to protect our rights.
6. Your Rights
You have the right to access, update, or delete your personal information stored with us.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.
If you wish to exercise any of these rights, please contact us at the details provided below.
7. Children’s Privacy
Our website is not intended for children under 18 years of age.
We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will take steps to delete it.
8. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Changes will be posted on this page with an updated effective date.
Please review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Khashai
Email: support@khashai.com